SHIPPING POLICY
Lisa McKinnon Designs Inc can't guarantee shipping times and are not responsible for any types of shipping delays or shipping damages and will not send any refunds until the postal service has declared the package missing or damaged.
ORDERS WITHIN THE U.S
Please allow for up to 3 business days for us to process your order. For Ready To Wear items that are made in house, please check the production time for each item, which varies.
Please note, we try our very best to keep up with our orders and get our beautiful products out to you as soon as possible. However, the production time may be extended without notice during our busiest times, especially during holidays and sales events.
The USPS Priority mail, takes 2-4 business days once the order has been processed and the price varies.
USPS Priority Mail Express is available with delivery time of 1-3 business days. Price varies.
FedEx Overnight by end of day, is available and will be delivered the next day if order is placed before 4pm Pacific Time.
If you wish to place an Rush order, please contact us before placing your order, to make arrangements.
For semi-customized orders, an estimated delivery time will be given to you upon contacting us before ordering.
For custom designed costumes, a due date and delivery time frame will be agreed upon when discussing your order.
All shipping charges are non-refundable.
Customer pays for all shipping charges on returns and exchanges.
Orders being shipped to Alaska, Hawaii, APO, FPO, and US Territories including Puerto Rico, Guam, US Virgin Islands, American Samoa, Northern Mariana Islands and Micronesia are considered non-domestic and are subject to longer ship times.
Lisa McKinnon Designs Inc is not responsible for delays in shipping or delivery that result from factors outside it's control such as inclement weather, acts of God, or any other shipper related issue(s).
Under any circumstance, Lisa McKinnon Designs Inc is not responsible for incidental or consequential damages.
INTERNATIONAL SHIPPING
PLEASE CHECK THE CURRENT SHIPPING RULES IN YOUR COUNTRY BEFORE PLACING THE ORDER.
All international orders are shipped Delivery Duty Unpaid (DDU), meaning duties and taxes will be charged by the shipping provider upon delivery to the customer. Payment of the taxes and duties is required to release the order from customs and the customer is responsible to pay all the taxes and duties.
RUSH ORDERS
A Rush Order of a Ready To Wear dress, is when there is less than four weeks before you wish to receive your order and is subject to extra charge and our availability. To inquire about placing a rush order, please contact us on: